Mobile Responder Licenses

There following Responder licenses, differentiated by their feature set are available to the user:

  • Basic Responder- Users responding to incidents.
  • Advanced Responders - Users who are required to respond to a greater number of incidents and provide greater inputs to incident resolution.
  • Mobile Supervisor - Users who are defined as a field supervisors, required to manage one or more of the following: a specific area, group of responders or set of incident types.

The following table depicts the different features aligned to each Responder license:

LICENSE FEATURES BASIC RESPONDER ADVANCED RESPONDER MOBILE SUPERVISOR
PERSONAL SAFETY SOS and Escort Me SOS and Escort Me SOS and Escort Me
REPORTING INCIDENTS AND HAZARDS In any location In any location In any location
LOCATION SHARING Routine Routine Routine
FOLLOW-UP ON REPORT Yes + Self Dispatch Yes + Self Dispatch Yes + Activate Auto Dispatch
MASS MESSAGING All Message Types + Send mass messaging from app
INCIDENT REPORT LIMITATIONS Unlimited Unlimited Unlimited
POLICY MONITORING
USER UPDATES Unlimited Unlimited Unlimited

INCIDENT RESPONSE

Yes + ability to join another incident

SLA TIMERS & ALERTS

MAP

Self-location only Self-location and nearby resources Full screen map with all resources

FORMS PER INCIDENT

1 Form Multiple Forms Multiple Forms

SELF-DISPATCHING

Activate auto-dispatch triggers

RESPONDER JOURNAL FOR INCIDENTS HISTORY

X My incidents All incidents

MULTIPLE ADDRESSES (ROUTE)

Single Address Up-to 2 waypoints Up-to 2 waypoints

ASSIGNMENT TO UNIT

X

ASSET LOOKUP

X

DEACTIVATE ROLE/EQUIPMENT

X

CANCEL INCIDENT

X X