Dispatcher Help

This guide provides an overview of the Symphia NowForce Dispatcher and the key workflows for dispatch operators.

The Dispatcher screen can be customized according to your requirements. You can select and arrange the panels display on your screen.

The following panels are available:

• Maps: Shows a map view of the area in which you are located.
• Incidents: Lists the open incidents.
• Users: Lists the user registered in your control center.
• Units: Lists the units you have created.
• Assets: Lists the assets at your disposal.
• Messages: Lists a history of the messages that have not yet expired.
• Resources: Lists the resources available in your area or in a specified geofence.
• PTT Channels: Lists the channels that have been created and also shows a history of the conversations in each PTT channel.