There are two levels of Desktop licenses, differentiated by the features and capabilities available to the Control user personae of the Dispatch Operator and Administrator.
- Dispatch Operator - The User oversees the management of incidents and the field forces.
- Administrator - The User has all of the Dispatch Operator capabilities and is also able to configure and define all settings in the NowForce system.
The following table depicts the different features aligned to each license:
| LICENSE FEATURE | DISPATCHER OPERATOR | ADMINISTRATOR |
|---|---|---|
| MANAGING GEO-FENCES | √ | √ |
| END-TO-END INCIDENT MANAGEMENT | √ | √ |
| FOLLOW CHECKLISTS AND WORKFLOWS | √ | √ |
| VISUALIZATION OF RESOURCES AND POINTS OF INTEREST | √ | √ |
| MULTIPLE DYNAMIC FORMS | √ | √ |
| MANUAL AND AUTOMATIC DISPATCHING OF PERSONNEL | √ | √ |
| ASSETS AND PERSONNEL TRACKING | √ | √ |
| VIEW LIVE VIDEO STREAM FROM THE INCIDENT | √ | √ |
| 2-WAY COMMUNICATIONS | √ | √ |
| CREATE AND MANAGE ORGANIZATION SETTINGS | X | √ |
| GEOGRAPHICAL PLANNING | X | √ |
| ASSET PLANNING | X | √ |
